MPLOY Staffiing Solutions LTD

Administration - General services - desk


Servicing administrator

23 June England - Hampshire, Ringwood Perm €19920.10 - €22133.44 per annum + free parking

Servicing Administrator

Salary: £18k going to £20k after probation
Working Hours: 7.45am-4.45pm, 8.30am-5.30pm, 1 in 4 Saturdays
Free Parking

Great role for someone with strong administrative and customer service skills. This is a busy department and your days will go quickly. Main duties will include:

* Be the first point of contact for customer service calls
* Log and process service requests received by telephone or email
* Regularly update job status on internal / external computer systems
* Efficiently deal with internal departments / customer and contractor queries
* Assign completed jobs to 'Completed' status on the computer system
* Update customers web-site systems with job status / estimated time of arrivals for contractors / contractors return to fit parts if required
* Produce daily reports on customer job status's for both internal / external distribution
* Assist schedulers in organising relevant permits
* Preparation of customer quotations
* Assist in preparation of maintenance schedules and ensuring work is booked in
* Collating / uploading relevant paperwork for customer submission
* Assist in processing engineers worksheets onto the accounts system for back-costing/invoicing of service contracts
* To maintain an effective manual filing system

This would suit somebody from a background in manufacturing, engineering, logistics, distribution or anywhere where you have used strong administration and coordination skills.

Contact Shannon at Mploy, Bournemouth.

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