Momenta Operations Limited



Qc ppi team leader - glasgow (dayshift)

New 14 March Scotland - Glasgow City, Glasgow Temp €297.83 - €299.02 per day

QC PPI Team Leader - Glasgow (Dayshift)

What's The Role?

We are looking for people with the experience and skills to work on a high-profile PPI case handling project with attractive levels of pay. This is a fantastic opportunity to work for an international brand, in a positive and dynamic team environment

Tell Me More

* Location: Glasgow
* Rate: £250 per shift
* Work pattern: Monday to Friday, day shift hours
* Start date: April 2019
* Duration: Until the end of December 2019

Your day-to-day activities will include:

* Managing a team of Quality Checking staff to consistently meet productivity and quality targets;
* Driving performance of the team and feeding back relevant information to the management team;
* Working with a wide range of systems to manage data
* Liaising directly with management day-to-day.

The Benefits For You

You'll be working with a global consultancy and advisory firm where you can use existing knowledge and experience to make a difference, as well as advancing your experience and developing new skills. This is a highly visible role on a major project where your contribution will not go unnoticed.

What Knowledge, Skills & Experience We Need

* Proven experience managing QC teams in a target orientated environment is a must. A background in financial services and complaints-handling is essential.
* PPI experience is preferable but we will also consider candidates with strong experience in other products
* Significant experience of managing teams towards stringent productivity and quality assurance targets
* Strong numerical and decision-making skills and be able to create MI reports;
* Proven strengths in leading, coaching and motivating a team.
* Proficiency in Microsoft Office programs, especially Excel
* Ability to manage multiple activities and prioritise tasks
* Confidence to escalate issues to leadership team
* Pro-active approach and ability to identify solutions to operational challenges
* Commitment to the duration of the project is expected.

Next steps:

To express your interest in this opportunity, don't delay; please click Apply now.