MPLOY Staffiing Solutions LTD



Debt recovery advisor

18 October England - Poole, Poole Perm €23826.54 - €27400.52 per annum

Debt Recovery Advisor



This is a fantastic opportunity to join a fast growing organisation who are looking to expand their already successful business.
They are introducing a fresh and dynamic approach to their industry and are bringing on thousands of new customers on a weekly basis, so are beginning to dominate within their sector. The way they treat their customers filters down to their staff and they pride themselves on making the company a fantastic place to work with plenty of perks!

Due to outstanding growth, they are looking to recruit a Debt Recovery Advisor to work within their debt and billings team. They require someone who is as passionate as they are about delivering a first class service. You will be responsible for having open and honest conversations with customers about their financial circumstances and chasing unpaid bills.

Main Duties

* Speaking to customers regarding their unpaid bills and their financial situation
* Being responsible for customer debt collection over the telephone
* Ensuring prompt payment is received through effective customer communication
* Investigate and resolve queries relating to non-payment of direct debits.
* Running and collating reports on a weekly basis
* Dealing with customer complaints

Additional Information

* Monday to Friday
* Office working hours
* Salary up to £23,000
* Previous B2C experience is required