Aldena Associates LTD



Dealer operations support specialist

28 November England - Slough, Slough Perm €33200.16 - €38733.52 per annum

Job Family: Dealer Finance

Job Title: Dealer Finance Operations Specialist


The Dealer Finance Operations Specialist is responsible for all aspects of system and administration support to the Dealer Networks, together with the Dealer Finance Operations Manager.


To establish themselves as a main contact for the Dealers in all aspects of New and Used vehicles.

To be a main point of contact for Maserati and Ferrari as part of Dealer Services and associated brands ensuring that the correct payment reconciliations and reports are produced in a timely manner. To be fully conversant with the SAP system, (training will be given). Action all daily dealer requests and answer any queries.

To manage databases for new and used units and ensure that all manual databases agree. Production of management information, statistics and analysis when required.

To produce daily/weekly/monthly reports to Head Offices. Completion of monthly Dealer package.

To chase and advise on any returned unpaid direct debits on a daily basis. To liaise with auditors / Regional Dealer Finance managers to achieve a satisfactory reply and solution.

To manage the HPI system and take appropriate action, also ensure that all relevant data bases are updated in a timely manner.

To provide comprehensive support to Wholesale Department, including Auditors and Regional Dealer Finance Managers.

To adhere to the regulations and requirements by not entering into any general insurance related activities.

Such other duties as the management may from time to time reasonably require.


Reports to: DF Operations Manager

Number of Reports: 0

Dimensions / Budgets: n/a



Educated to A level or similar standard of education, with strong understanding of IT systems. Highly numerate, able to utilise Excel and Word packages to macro level. Ability to self-motivate and educate on new packages/software. SAP knowledge would be a distinct advantage.

Problem solving, numerical, organisational skills and the ability to prioritise are all essential requirements.

Must be able to communicate at all levels within the network.

Time management skills are essential to ensure that all key deadlines are observed


Motor industry experience is advantageous.

This job description describes the principal purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently, but it is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment.