MPLOY Staffiing Solutions LTD

Télécom - Réseaux


Technical support engineer

06 November England - Hampshire, Basingstoke Perm €28591.85 - €33357.16 per annum + Car & Overtime Available

Our client is a long standing business which provides telecommunications services to business's based all around the UK. They are based in renovated, purpose built modern offices in the outskirts of Basingstoke.

The position is full time, Monday - Friday, 40 hours a week with overtime available and a rota on call service.

The main responsibilities of the role are varied meaning the successful candidate will be used to working in busy and fast paced environments.

Key responsibilities include but are not limited to:

* Modifying system configurations as per client requests
* Ensuring that all information is updated onto the in-house CRM system
* Liaising with manufacturers and service providers
* Testing customer faults and upgrade projects
* Adhering to KPI's set by senior management
* Contributing to the 24 hour on call rota

We are looking for innovative, customer focused and bright candidates who are extremely passionate about technical knowledge.

Analytical, confidence and adaptable skills are essential to ensure success in this role.

The ideal candidate would have at least 2+ years of experience in working with any of the following systems:

* Samsung
* Avaya
* Mitel / MiVoice
* Panasonic
* Splicecom
* Hosted - Gamma Horizon / BT Centrex

Candidates that only have experience in one of the above will still be considered for this role.

Own transport is essential due to the location of the position.

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