Retail banking


Technical deployment lead (successfactors, sap)

05 December England - Greater London, London Temp

Pre-Deployment Planning:

* Define the technical elements of the Deployment Approach which outlines the scope, high level technical cutover phases, reporting, communications, tools, stakeholders, roles & responsibilities, etc.
* Develop the Technical Deployment Plan/Activity List for Dress Rehearsal and Cutover and identify technical entry, exit, go/no go criteria for each wave and deployment phase
* Run the Deployment Planning walkthrough sessions for areas related to ServiceNow, Integration, Data & Reporting, legacy systems and participate in the SuccessFactors session
* Ensure the Technology Business Continuity and Disaster Recovery is in place and drill is coordinated where applicable
* Own the Back Out plan for the Cutover

Readiness Activities:

* Lead the coordination of the Technical Readiness activities with the Technology Sub workstreams prior to moving into Dress Rehearsal /Cutover
* Delivery of technical build activities that are a pre-requisite for Dress Rehearsal and Cutover such as integrations/connectivity
* Manage the resolution of any issues identified in the Readiness Checklist
* Monitor and report the progress of the Technical Readiness checklist
* Provide updates on status/progress of all Technology-led activities and issues to the Implementation team
* Ensure stakeholder awareness of technical readiness to move into Dress Rehearsal/Cutover

Dress Rehearsal & Cutover:

* Overall ownership of Technical Dress Rehearsal and Cutover plan/activities and ensure coordination of HR activities, cross HSBC function coordination, and third party system coordination that support the Technical Cutover plan are accounted for
* Monitor, coordinate and deliver Technical Dress Rehearsal and Cutover including running technical checkpoint cutover calls
* Track and report the progress of the technical checklist for Dress Rehearsal and Cutover
* Ensure stakeholder awareness of technical progress, issues, and entry/exit and go/no go criteria are met for Dress Rehearsal/Cutover and escalate where appropriate

Serve as the point of escalation during Cutover for Technology matters

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