Blue Square



Sales associate - oxford street

24 November England - Greater London, London Perm Up to €22635.22 per annum

This role will be focused around demonstrating and selling Samsung products Cross Category.

Core responsibilities will be to engage and interact with customers, demonstrating available products and delivering an incredible experience every day. You will be responsible for store compliance, sales, knowledge and engagement. Your passion for people and technology will create a highly collaborative environment that will drive Samsung's market share. Candidates must have experience in achieving sales targets preferably in a retail environment.

We are looking for someone who is Positive, self-driven, results orientated with clear focus on luxury retail and customer service. An excellent, well-spoken communicator who is reliable, tolerant and determined. One who relishes accountability and ownership of personal targets with passion for Samsung technology and innovation.

Main Duties and Areas of Responsibility:

* To create sales in the brand way and help customers to buy without pressure
* Recognising buying signals, handling objections with empathy and information
* To be dedicated to generating repeat business and sales leads
* To be a powerful advocate for the Samsung brand at all times
* Proactively approaching customers in store and demonstrating the product range according to their needs and requirements
* Trading up through the product range as appropriate
* Continuously building product knowledge and keeping updated of any product developments
* Meeting and exceeding sales targets
* Work at customer facing events at the Flagship Concession
* To welcome all customers in a professional, warm and respectful manner within 30 seconds and to ensure they are comfortable and relaxed in the store
* Placing POS out in store where applicable
* Checking that all products are out on display and in working order with the correct price
* Ensuring cables and any other parts are cleared away and cannot cause an obstruction for customers
* Ensuring the products and display are clean and tidy

Working with the store team -

* Actively building relationships with your colleagues at the store
* Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
* Identify problems and find solutions
* Delivery processing
* Back of the house maintaining
* "Quick Wins" diagnostic

What we are looking for -

* Experience in sales customer service
* Excellent communication skills
* Proven ability to adapt service style to suit customers' needs
* Strong skills in building relationships
* Creative and innovative - able to think differently
* Proven ability to hit targets and exceed results
* Strong interpersonal language skills
* Additional languages are an advantage
* Well organised and always on top of their responsibilities

"For this role you would be working for Blue Square whilst supporting Samsung"

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