Resource Solutions



Operations analyst - investment banking, glasgow

08 March Scotland - Glasgow City, Glasgow Interim Up to €113.18 per day

Operations Analyst - Investment Banking, Glasgow

Position Description:

Verification of Securities Lending and Broker dealer dividend payments - Journal review for Securities Lending and Broker dealer claims - Review of daily status updates from vendor - Review all unclaimed dividends and contact clients to investigate disputed claims. - Daily interaction with the vendor - Escalation to management and other teams - Ensure Key Performance Indicators and Key Risk Indicator benchmarks are met, and implement remediation strategies with the vendor where required - Produce management reporting information to ensure processes are recorded and all key controls are delivered

Skills required:

Strong Communication skills as the candidate will be expected to develop relationships with the vendor, clients and the Business Unit.

* An understanding of escalation
* Proactive Team Player who actively promotes sharing of knowledge
* Ability to grasp detailed concepts quickly
* Highly committed & self
* Motivated with professional outlook
* High regard for attention to detail, accuracy & quality
* Ability to question a process and promote own ideas and solution
* A good aptitude for working in a demanding fast paced environment
* An ability to handle high volume workloads
* Flexibility with regards to hours worked

Company Profile:

Our client is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of their people is critical to their success. Together, they share a common set of values rooted in integrity, excellence and strong team ethic. This friendly organisation provides a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Team Profile:

Shared Service and Banking Operations delivers industry leading operational solutions by aligning the right functions, people, processes and tools into ten core disciplines offering tailored client service levels that are efficient, controlled and compliant with regulation. The core disciplines include:

* Asset Servicing
* Cash Management
* Client Data Management
* Global Banking Services
* Loans Servicing
* Network Management
* Payments (Wireless and Disbursements)
* Reconciliations
* Settlements and Tax Operations