Hunter Bond

Engineering & development


Dynamics crm support - fintech - london - long term contract

03 October England - Greater London, London Temp €485.03 - €692.90 per day

My client, a leading FinTech firm, are looking for a 2nd/3rd Line Microsoft Dynamics CRM Support Analyst to work in their London office on a long-term contract basis.

This role will involve working across two products in active development, enabling us to iterate over designs for quick feedback from the client.

Essential Skills

* Microsoft Dynamics CRM 2011/2013 (2nd Line experience and above)
* User support of any IT product

Job Responsibilities

Troubleshooting user issues

Dealing with and resolving user issues is the primary focus for this role, ensuring issues and queries are resolved quickly and to the clients satisfaction

New Client/User on-boarding

To manage the process of on-boarding new clients and users from receipt of Sales Handover, being involved in kick-off meetings and managing the project plan for the Service Desk elements of the process

Troubleshooting user issues

To work with clients on their system issues and to assist them in solving them

Running mini-projects

To co-ordinate specific pieces of system changes and other support projects, such as training, to ensure effectively delivery

Liaising effectively with Clients

To be able to communicate effectively with Clients in dealing with their support requests and bringing them to a successful resolution

Rate: £350 - £500/day

Duration: 12 months +

If you are interested in this 2nd/3rd line Microsoft Dynamics CRM Support Analyst position please apply immediately.

Other Jobs IT finance

Back to the list