MPLOY Staffiing Solutions LTD



Customer service associate

10 January England - Bournemouth, Bournemouth Perm €21443.89 - €23230.88 per annum + + benefits + bonus

Customer Service Associate - Bournemouth

Our client is a reputable market leader in their field and have a reputation for looking after their staff and their customers. They offer fantastic progression opportunities as well as a fun and friendly working environment.

Due to expansion, the business is looking for talented individuals who are committed to living their values and delivering an award winning service to their customers.

Job Purpose

You will be required to answer telephone and written queries and take ownership for their resolution. This role will require you to become an expert in customer service within a broker populated environment. You will also support and share your expert knowledge with other team members to ensure that targets for productivity and quality are met.

About you

* Must have a keen eye for detail
* Will maintain a positive and pro-active manner in carrying out all tasks, acting as a champion for change and supporting management decisions, so as to contribute to good team spirit and cohesion
* Bright, intelligent and inspiring
* Passion for quality and highest levels of service
* Innovative (creative, able to challenge, improve)
* Compassionate, sensitive and totally trustworthy

Salary: £18,000 - £19,500 + bonus + benefits

40 hours per week